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< backWest Kent Annual Reports

Presenting the facts

With offices in Sevenoaks and Swanley, West Kent Housing Association owns and manages almost 6,000 properties across Kent. In 2011 we were asked to redesign its Annual Report, with the aim of making it more visually appealing, while keeping the information clear, concise and easy to read.

Our new design incorporated colour-coded tabbed sections, judicious use of photography and fonts chosen for their clarity and readability. The project involved close liaison with the client’s marketing department, finance director and accountants, and a quick turnaround from our studio to ensure we met the (immovable) deadline of the West Kent AGM.  We also had to produce two versions: a ‘full’ report with all the statutory financial summaries; and one for tenants, which focused on the Association’s performance against specific criteria, and excluded the financial details.

We’ve worked with West Kent for five years, and have a good understanding of the environment they operate in. Projects like this draw on our proven strengths in project, account and print management, as well as our creative and design expertise.

There’s a great deal of account management time in a project like this: we’re working on two versions simultaneously, and they have to go over a lot of people’s desks before they can be sent to print. Plus, we’re always up against the deadline of the AGM, which for obvious reasons can’t be altered!

Annual reports are about clarity and accuracy, rather than big creative concepts. The real skill lies in crafting images that illustrate and support the information, without distracting or simply filling space; and in selecting fonts that can be easily read. This is particularly important for a Housing Association, where accessibility is part of their mandate.

disciplines used

Strategy and positioning
Brand values
Tone of voice
Creative
Copywriting
Design
Print production

We translate leading strategic thinking into an advantage for your business and your brand through creative and design excellence.